Resume of Indra Pramana
Current country of residence: Singapore
E-mail address: indra@sg.or.id

 

 


Personal Information

Place of Birth:

Bandung, Indonesia

Date of Birth:

23 July 1973

Sex:

Male

Nationality:

Indonesian

Permanent Residence:

Singapore

Marital Status:

Married

Languages:

Indonesian and English (good, written and spoken), Malay (average, written and spoken)

Job Experience

2000 - present

Webvisions Pte Ltd, Singapore, http://www.webvisions.com/

Vice President (VP), Network

Responsible in leading and managing the company’s IT department, consists of Unix and Windows system engineers, network and security engineers and customer service officers, with staff strength of about 15 people. Supervising the team to manage all the company’s servers and network infrastructure and to ensure 100% of network uptime, as well as providing solutions and technical support to all customers.

Defining the workflows for the company’s IT provisioning and support systems. Preparing standard operations procedures (SOPs) for various processes to bring the company into ISO 9001 certification for the provisioning of hosting and managed services.

Providing pre-sales support and design network solutions for customers and meet their various requirements. Also responsible for doing project management for customers, including designing system architecture for customers’ portal requirements, setting up of firewalls, database servers, application servers, and also provisioning of routers and switches in such of setup.

Design, setup, and implementation of internet data centers and network topology for Singapore Point of Presence (POP), as well as other regional POPs in Asia Pacific such as Malaysia, India, Australia, China and Hong Kong. Liaising with transit providers and peering partners in ensuring good network connectivity and maintaining 100% of network uptime. Dealing with APNIC in getting internet resources such as IP addresses and AS numbers.

Responsible for all aspects of the company’s network infrastructure both locally and internet circuits. Also responsible for good running of all network equipment, such as Cisco 7500-series routers, Cisco Catalyst 6500-, 5500-, 3500- and 2900- series switches, including setting up and managing BGP-4 and OSPF protocol for the routing configuration. Managing, monitoring and troubleshooting of all the company’s communication links and network services as well as all dedicated and co-located servers.

Assisting and mentoring in the system administrator of all the company’s servers, which includes Linux, BSDI, FreeBSD, Solaris and NT systems, as well as training of the company’s network and operation engineers. Aid in the design and implementation of data center’s security policies and processes.

1998 - 2000

The Indonesian Internet Service Provider Association (APJII), Jakarta, Indonesia, http://www.apjii.or.id/

Indonesia Internet Exchange (IIX) Technical Team Member, http://www.apjii.or.id/layanan/iix.php?lang=eng

Responsible for administering and managing the network within the Indonesia Internet Exchange (IIX) segment. Administering Cisco routers to establish LAN and WAN connection to almost all ISPs in Indonesia which are connected to the IIX using Ethernet, leased lines and frame relay, including BGP-4 protocol for the routing configuration. Also using SNMP to monitor the network’s performance.

1997 - 2000

PT Rahajasa Media Internet (RADNET), Jakarta, Indonesia, http://www.rad.net.id/

Dedicated Network Operation Section Head

Responsible for the system administration and management in the company. Administering all the company’s servers, either Sun-based server (Sun Ultra Enterprise 3000 and some other Ultra and Netra servers) or PC-based server, within the SunOS, Solaris, Linux, FreeBSD and Novell Netware operating system environment. Also administering all the network applications which are crucial to an internet service provider, such as the SMTP, POP and IMAP for the e-mail server, web server, domain name (DNS) server, proxy server, news (usenet) server, FTP server, RADIUS (authentication) server and roaming server. Also responsible for developing network applications using UNIX shell scripts, PERL, C/C++, expect, and CGI for the web interface. Also involved with the development of internal application, such as the company’s integrated billing system which is inter-connected to the RADIUS server (using UNIX shell scripts, PERL, expect, CGI) and modules for the company’s customer care division to administer access and mail accounts for user (using PERL and CGI).

Also responsible for administering and managing the company’s network. Responsible for setting up LANs and WANs within the company’s network, using ethernet, leased lines, frame relay, microwave, radiolink and VSAT. Administering Cisco and Bay/Nortel Networks routers to set up the LAN and WAN connections, including OSPF and BGP-4 protocol for the internal and external routing configuration. Using SNMP to monitor the network’s performance, and administering firewall for the network’s security.

1995 - 1997

PT Rahajasa Media Internet (RADNET), Jakarta, Indonesia, http://www.rad.net.id/

HTML and CGI Programmer, and Multimedia Specialist

Responsible for developing websites for the company and the company’s clients. Focused on developing the CGI program application for the websites, using UNIX shell scripts, PERL and C/C++. Also implementing some enhancement on CGI and PERL application, such as cgiwrap, UserAgent (LWP) and connection to mSQL database server.

Some key projects (selected):

1994

PT Pandawa Hestiputra, Jakarta, Indonesia

Software Engineer

Responsible for developing software for the company’s clients, using Foxpro 2.0 for LAN. The company’s main client was Perum Pegadaian.

 

Education

1998 - 1999

University of Indonesia, Jakarta, Indonesia, Faculty of Computer Science, http://www.ui.ac.id/

Master Degree on Information Technology

CGPA: 3.37 out of 4.

Three main streams: software engineering, information management and IT infrastructure.

Dissertation: Designing and Implementing the IP Routing Protocol at PT RMI.

1991 - 1996

Gunadarma University, Depok, Indonesia, Faculty of Computer Science, http://www.gunadarma.ac.id/

Bachelor Degree on Information Management

CGPA: 3.41 out of 4.

Dissertation: Using the Hypertext Transfer Protocol and Hypertext Markup Language for Communication between A Web Client and A Web Server

 

Other Trainings

2005

Marketing Institute of Singapore, Singapore, http://www.mis.edu.sg/, http://www.mis.org.sg/

Effective Telephone Skills For Excellent Customer Service

2001

Enterprise Promotion Centres Pte Ltd, Singapore, http://www.epc.com.sg/

ISO 9000:1994 QMS Internal Quality Auditors’ Training Course

2001

Asia Pacific Network Information Center (APNIC), Brisbane, Australia, http://www.apnic.net/
Indonesian Internet Service Provider Association (APJII), Jakarta, Indonesia, http://www.apjii.or.id/

APNIC Training Program: Effective IP Address Management: Asia-Pacific Policies and Procedures

2000

Cisco Systems, Singapore, http://www.cisco.com/
Training Partners, Singapore, http://www.training-partners.com/

Advanced Cisco Router Configuration

2000

Cisco Systems, Singapore, http://www.cisco.com/
Training Partners, Singapore, http://www.training-partners.com/

Customised Training on Building BGP-enabled Networks

2000

Microsoft Certified Technical Education Center, Singapore, http://www.microsoft.com/traincert/ctec/default.asp
NetAssist Services, Singapore, http://www.netassist.com.sg/

Microsoft Approved Course: Installing & Configuring a File, Print and Web Server using Windows 2000 Server (MS 1594)

1999

PPM Institute of Management, Jakarta, Indonesia, http://www.lppm.ac.id/

Effective Supervisory Management

1993 - 1996

Yayasan LIA/PPIA, Jakarta, Indonesia, http://www.lia.ac.id/

English Course

Has been selected as an outstanding student for term III/1993.

1996

Information Dimensions, Jakarta, Indonesia, http://www.teradocs.com/basis.shtml

BASIS Intranet Tutorial

1993

Gunadarma University, Depok, Indonesia, Computer Development Division, http://www.gunadarma.ac.id/

Novell Netware and Local Area Network (LAN) Course

1993

Gunadarma University, Depok, Indonesia, Computer Development Division, http://www.gunadarma.ac.id/

IBM AS/400 Computer Operation and Programming in RPG/400 Batch Course

 

Version 8.0

Last updated 14-Sep-2007 by Indra Pramana, e-mail: indra@sg.or.id